Presence status

Jun 6, 2011 at 11:41 AM

Hello everyone,

I´m trying to run HTMLPresenceControls.Samples but presence control is always grayed and I´m getting any error.

How can I see what´s wrong?

Best regards

Coordinator
Jun 6, 2011 at 12:48 PM

Assuming you followed the installation instructions in the documentation, there are a couple of things to look at:

- Check the Event Log, the back end service logs errors there

- Open Fiddler so you can see the requests that the controls are making, you can grab one of the URLs and paste it in the browser to see the error

Hope that helps